Help Category
Communications
Communication Automation
Learn how Communication Automation manages queued SMS and email messages in Peach Suite Pro, including scheduled delivery, pending messages, delivery status, and communication processing.
SMS Opt In/Out Guide
Learn how SMS consent, opt-in, and opt-out preferences work in Peach Suite Pro, including Service SMS, Marketing SMS, consent records, carrier keywords, contact preferences, and compliance requirements.
SMS and Email History
Learn how to review SMS and email communication history in Peach Suite Pro, including sent messages, delivery status, timestamps, recipients, and communication records.
Birthday Program
Learn how the Birthday Program works in Peach Suite Pro to identify upcoming customer birthdays and use that information for communications and customer service activities
SMS Consent Form Example
Learn about SMS and email communication consent, including appointment reminders, transactional notifications, promotional messages, opt-out instructions, privacy protections, and how to manage communication preferences.
Contact Preferences & Edit - Help
Learn how to review and manage client communication preferences in Peach Suite Pro, including SMS, SMS Marketing, email, email marketing, and phone calls. Understand consent statuses, search filters, locked messaging features, and consent history.
SMS Setup & 10DLC Compliance - Help
Learn how to set up business SMS messaging in Peach Suite Pro, understand A2P 10DLC registration, register your business and messaging campaign, verify approval, manage client consent, and maintain compliant service and marketing communications.
Contact Preference Manage Help
Learn how to manage client contact preferences in Peach Suite Pro, including SMS, email, telephone calls, opt-in and opt-out settings, messaging compliance, and how Coach Peach respects client communication permissions.
SMS Templates
Learn how to use and manage SMS Templates in Peach Suite Pro to create consistent text messages, use merge fields, and customize reusable message content.
Email Templates
Learn how to create and manage reusable Email Templates in Peach Suite Pro, including custom content, merge fields, and pre-built message templates.