Provider Services
Provider Services determine which services each provider is qualified and available to perform.
A service must be assigned to a provider before Peach Suite Pro can offer that provider for the service through online booking.
What This Page Does
Use the Provider Services page to connect providers with the services they perform.
Each provider may offer all services, only selected services, or a different combination of services from other providers.
Before You Begin
Confirm that the provider has been added as an active employee or service provider.
The services you want to assign must already exist in Service Types and should have the correct duration, price, and active status.
Provider Hours should also be configured so Peach Suite Pro knows when the provider is available.
Assigning Services to a Provider
1. Open the Booking Control Center.
2. Select Provider Services.
3. Choose the provider whose services you want to manage.
4. Review the available services.
5. Enable each service the provider is qualified to perform.
6. Disable services the provider does not offer.
7. Confirm that publicly bookable services are enabled for online booking.
8. Save your changes.
How Provider Services Affect Online Booking
When a client selects a service, Peach Suite Pro searches only for providers assigned to that service.
The provider must also have valid Provider Hours, be available during Business Hours, have no conflicting appointment, and have no applicable Provider Time Off.
Assigning a service to a provider does not automatically make every time available.
Publicly Bookable Services
A service must be active and publicly bookable before it can appear on the public booking page.
The provider must also be assigned to that service and allowed to receive public bookings.
Services intended only for internal scheduling should not be enabled for public booking.
Service Duration and Price
The service duration determines how much time Peach Suite Pro reserves when calculating availability.
The service price shown during booking normally comes from the Service Type settings.
Review the Service Types page if a duration or price is incorrect.
Multiple Providers Offering the Same Service
The same service may be assigned to more than one provider.
Peach Suite Pro will calculate availability separately for each eligible provider.
Clients may be able to select a specific provider or choose an available provider, depending on the public booking configuration.
Removing a Service From a Provider
Disabling a provider-service assignment prevents that provider from being offered for future online bookings for that service.
It does not automatically cancel or modify appointments that are already scheduled.
Review existing appointments before removing a service assignment from a provider.
Common Problems
A provider does not appear for a service
Confirm that the provider is active and that the service is assigned to the provider.
Also confirm that the service is active and publicly bookable.
A service does not appear on the public booking page
Review the Service Type settings, the provider-service assignment, and the public booking status of the service.
No appointment times are available for a service
Confirm that at least one provider is assigned to the service and has Provider Hours for the selected date.
Also review Business Hours, Provider Time Off, existing appointments, and the service duration.
The displayed duration or price is incorrect
Review the service’s duration and price on the Service Types page.
Related Booking Pages
* Booking Control Center
* Business Hours
* Provider Hours
* Provider Time Off
* Availability Test
* Internal Booking Preview
* Public Booking Page